Frequently asked questions about check

• When will my donation appear?

Check donations should appear instantly.

• What should I do with the check after the deposit?

You should hold on to the check for 10 days before you can dispose of the check.

 

• Is there an amount limit to deposit the check?

There is not currently a limit on how much a deposit can be.

 

• What kind of checks can I deposit?

You can deposit personal checks and company checks. The only checks not acceptable are saving bonds and traveler's checks.

 

• Is there a check limit on how many checks I can deposit?

There is no limit on the number of checks a user can submit daily.

 

• Does the check need to be endorsed?

Yes, the check needs to be endorsed on the back; please write "For mobile check deposit."

 

• What happens if there is an issue with the check deposit?

You can submit a support ticket, and we will gladly assist you.

 

• Can I still mail in my check?

Depending on the organization, some will still allow you to mail in a check.

 

• What if I entered the wrong donation amount?

Don’t worry. The organization will review it.

 

• What if a check is written to me vs the organization?

Please reach out to the organization regarding the check.